Bed Bath Home Support
  • Contact Us

Need to chat? Call us on 021 461 7000 from Monday -Thursday 8am - 4pm and Friday 8am - 2pm, excluding weekends and public holidays
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General

Getting Started

  • How do I subscribe to your Newsletter/Mailer?
  • How do I unsubscribe from your Newsletter/Mailer?
  • How do I create an account?
  • I am unable to Login
  • Do you have a Loyalty program?
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Orders

Orders

  • Can I reserve the items in my cart?
  • Can I make changes to my order once payment has been made?

Delivery

  • How do I track my order?
  • How long will it take for my order to arrive?
  • Can I arrange my own couriers to ship my items?
  • Do you offer cross-border services?
  • Where do you deliver to?
See all 10

Returns/Refunds/Exchange

  • How do I return an item I purchased Online?
  • I did not receive my full order.
  • How long will it take for my refund to reflect?

Payments

  • Which payment methods do you offer?
  • Do you offer credit?
  • How do I obtain a Tax invoice?

Hospitality

Frequently Asked Questions

  • What is the ideal thread count for hospitality bedding?
  • What is the GSM of your towels?
  • How many washes can your linens and towels withstand?
  • Are the towels and linens pre-shrunk or resistant to shrinking?
  • Do you offer customized linen and towels with our hotel logo?
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Furniture

Furniture Delivey

  • How long will my furniture delivery take?
  • How do I prepare my room for the assembly team?

Furniture Assembly

  • Do you offer assembly services on your furniture?
  • Can I select a specific date for assembly

Furniture Returns

  • Can I return furniture items?

Furniture Showrooms

  • Where are our showrooms based?

General

  • Getting Started

Orders

  • Orders
  • Delivery
  • Returns/Refunds/Exchange
  • Payments

Hospitality

  • Frequently Asked Questions

Furniture

  • Furniture Delivey
  • Furniture Assembly
  • Furniture Returns
  • Furniture Showrooms
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